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Support Policy


We love to hear from you on our customer service, merchandise, website, or any topics you want to share with us. Your comments and suggestions will be appreciated.

 +8801770987504 (10:00 am - 08:00 pm)

Frequently Ask Questions

Are the products authentic?

-Sunmark brings 100% genuine high end & drugstore products which are directly sourced from the brands & authorized distributors.

How do I place an order at Sunmark Store?

You can place your order in a few simple steps

1. Add to bag

2. Register with Sunmark Store

3. Place order

4. Confirmation

Can I use my Master/VISA/American Express card to purchase your products from your website?

Yes, you can.

Can I bkash the amount to purchase my desired product from the website?

Yes, you can.

Bkash number: 01787752839. You must bkash the full amount of your desired product with bkash fee & home delivery fee.

What is your delivery fee inside Dhaka?

80 taka

Do you deliver outside Dhaka? What’s the delivery fee for outside Dhaka? Which delivery service do you use?

Yes, we do deliver outside Dhaka and the delivery charge is 80 taka. We use a third-party courier service to deliver products. We also use Shundarban Courier Service/ S.A. Paribahan Courier Service.

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