Support Policy
CONTACT INFORMATION
We love
to hear from you on our customer service, merchandise, website, or any topics
you want to share with us. Your comments and suggestions will be appreciated.
+8801770987504
(10:00 am - 08:00 pm)
info@onlineshoped.com
Frequently Ask Questions
Are the products authentic?
-Sunmark brings 100% genuine high end
& drugstore products which are directly sourced from the brands &
authorized distributors.
How do I place an order at Sunmark
Store?
You can place your order in a few
simple steps
1. Add to bag
2. Register with Sunmark Store
3. Place order
4. Confirmation
Can I use my Master/VISA/American
Express card to purchase your products from your website?
Yes, you can.
Can I bkash the amount to purchase my desired
product from the website?
Yes, you can.
Bkash number: 01787752839. You must
bkash the full amount of your desired product with bkash fee & home
delivery fee.
What is your delivery fee inside
Dhaka?
80 taka
Do you deliver outside Dhaka? What’s
the delivery fee for outside Dhaka? Which delivery service do you use?
Yes, we do deliver outside Dhaka and the delivery charge is 80 taka. We use a third-party courier service to deliver products. We also use Shundarban Courier Service/ S.A. Paribahan Courier Service.
We started our journey by keeping Retailer & wholesalers from all over Bangladesh who can receive the same wholesale purchase facility by staying at their own business point & will receive wholesale products at their door step. This B2B facility will save cost & time of entire FMCG business community of Bangladesh.
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